Last week, I was off to my home, a small town with electricity supply of about 8 hrs a day. I was surprised to find one of the biggest problems in SBI ATMs over there. The ATMs aren't failure proof.
Not just that, I had a brief demonstration of the consequences straight away. A poor senescent man, working at the Central Industrial Security force with a salary of round about 10k per month, had lost 4k bucks due to this. I was like, "This is theoretically impossible. My databases course suggests otherwise. You gotta be joking."
Apparently, he wasn't. He said, he was taking the money out of the ATM and power went off. It didn't vomit any money, only a receipt showing 4000 bucks deducted. (Poor man, serious trouble :(). Not only had he lost bucks due to the same, he also hadn't received any response for the complaint he filed. He said, he had been complaining to the State Bank of Indore branch in my town for about a month, but no results. My dad told me that there have been several cases like this in the past as well and he essentially feared using ATM for transactions more than 500 odd bucks. If this is how SBI claims to have the largest number of ATMs in India, I am selling all my SBI shares today. Really sad for the old man though...
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